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Shipping Policy
Shipping
We ship through our website to the 48 contiguous United States. If you would like to ship to Alaska, Hawaii, a U.S. territory, or another country, please call us directly at 866-772-4223. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Returns
You can return any unused and unopened product within 14 days of receipt for a full refund, less the shipping costs. The refund will be processed after the product has been returned and verified to be unused and unopened with no parts missing.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).